Privacy Policy

CarDefiner (“we”, “us”, or “our”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website and order a Vehicle Digital PDF.

This policy complies with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. By using our website or placing an order, you consent to the practices described in this policy.

When you order a Vehicle Digital PDF, we collect the following information: your name, email address, phone number, city, and the VIN or plate number you submit. We may also collect your IP address for fraud prevention purposes.

When you contact us through our contact form, we collect your name, email address, subject, and the message you provide.

We also collect standard technical data automatically, such as browser type, device information, and pages visited, through cookies and similar technologies.

Our website uses cookies and similar technologies to improve your browsing experience, analyse traffic, and remember your preferences. Cookies are small text files stored on your device.

You can control or delete cookies through your browser settings. Disabling cookies may affect some features of our website.

We use your personal information to process your order, compile and deliver your Vehicle Digital PDF, respond to your enquiries, prevent fraud, and improve our services.

We do not sell your personal data to third parties. We only share information with service providers who help us operate our business, and only to the extent necessary.

Your personal information is stored securely on protected servers. We retain order information for as long as necessary to provide our services and comply with legal obligations.

All data is handled in accordance with UK data protection standards and is stored within appropriate security controls.

We implement industry-standard security measures including encryption, secure checkout, and access controls to protect your personal information.

While we strive to protect your data, no method of transmission or storage is completely secure. We cannot guarantee absolute security but we take all reasonable steps to safeguard your information.

Under UK GDPR, you have the right to access your personal data, request correction of inaccurate data, request deletion of your data, restrict processing, and object to processing.

To exercise any of these rights, please contact us at cardefiner@gmail.com. We will respond to your request within the timeframe required by law.

This Privacy Policy is governed by and construed in accordance with the laws of England and Wales. We comply with the UK GDPR, the Data Protection Act 2018, and the Privacy and Electronic Communications Regulations.

If you have a complaint about how we handle your data, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO) at ico.org.uk.

If you have any questions about this Privacy Policy or how we handle your data, please contact us at cardefiner@gmail.com.